![]() ![]() You may file a complaint or concern at Medicare Complaint Form Medicare Complaint Form . The Office of the Medicare Ombudsman (OMO) helps you with complaints, grievances and information requests. The Horizon® name and symbols are registered marks of Horizon Blue Cross Blue Shield of New Jersey. To verify member’s eligibility, the in-network status of the facility, verify benefits and for prior-authorization requests and other related clinical questions, please call 1-80. The Blue Cross® and Blue Shield® names and symbols are registered marks of the Blue Cross Blue Shield Association. Print a duplicate ID card, or Coverage Letter for your dependent(s). View authorizations and referrals, if applicable. Through Member Online Services, you can: - View your benefits. The Benefit of Blue℠ is a service mark of the Blue Cross Blue Shield Association. Health insurance and dental plans, related health care benefits for Medicare, individual or group health insurance. Communications may be issued by Horizon Blue Cross Blue Shield of New Jersey in its capacity as administrator of programs and provider relations for all its companies. Visit and register for Member Online Services. All are independent licensees of the Blue Cross Blue Shield Association. Non-emergent behavioral health services are available Monday to Friday from 8 a.m. Communications are issued by Horizon Blue Cross Blue Shield of New Jersey in its capacity as administrator of programs and provider relations for all its companies. Authorization is available 24 hours a day, seven days a week. Medicare Supplement plans are provided by Horizon Insurance Company. Products are provided by HIC and/or Horizon NJ Health. Enrollment in HIC Medicare products and/or Horizon NJ TotalCare (HMO D-SNP) depends on contract renewal. ![]() Horizon NJ TotalCare (HMO D-SNP) is an HMO Medicare Advantage Dual Eligible Special Needs plan with a Medicare contract and a contract with the State of New Jersey Medicaid Program. Horizon Insurance Company ("HIC") has a Medicare contract to offer HMO, HMO-POS, PPO and Part D Medicare plans, including group-Medicare Advantage plans and group Part D Prescription Drug plans. Eligibility Information & Enrollment Instructions
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